Status
Service status
Availability of each part of the service. This page is maintained by the studio and updated when an incident occurs; it is not an automated monitor, and we say so rather than implying real-time instrumentation we do not run.
Website
Public gallery and content pages.
Checkout
Share selection and payment.
Certificate issuance
Certificate generation and download.
Email delivery
Confirmations and support replies.
Studio dashboards
Partner and studio sign-in.
Incident history
No incidents have been recorded. When one occurs, it will be listed here with the date, the services affected, the duration and what we changed afterwards. We do not delete resolved incidents.
Planned maintenance
Maintenance that could interrupt checkout is announced on this page in advance where possible, and scheduled outside business hours.
Reporting a problem
If something is broken and not listed here, tell us through the support form or at hi@ivevex.com. Include what you were doing, the time and your browser - it materially speeds up diagnosis.