Anti-Money-Laundering Policy

IveVex sells original digital artwork to consumers. This policy sets out the controls we apply to prevent our sales channel being used for money laundering or terrorist financing, and the standards our staff work to.

Scope and approach

The policy applies to every purchase made through the IveVex website and to every person acting for the studio. Our approach is risk-based: the depth of checking is proportionate to the value, pattern and circumstances of a transaction.

Payment channel

All payments are processed by a regulated payment provider. IveVex does not accept cash, does not hold customer funds, does not operate wallets or accounts on customers' behalf, and does not provide exchange, custody or money-transmission services. Card and wallet payments are subject to the provider's own onboarding, screening and monitoring controls in addition to ours.

Customer information

We collect the buyer's name and email address, and the payment provider independently verifies the payment instrument. For higher-value or unusual transactions we may request additional identity or source-of-funds information before a purchase is completed or a certificate is issued.

Risk indicators we monitor

• Purchases structured to sit just below a threshold, or repeated in rapid succession.
• Multiple payment instruments used for one buyer, or one instrument used across unrelated buyers.
• Buyer details that do not match the payment instrument, or that change repeatedly.
• Requests to refund to a different card, account or third party.
• Unusual indifference to the artwork itself, price or edition.
• Connections to sanctioned or high-risk jurisdictions (see the Sanctions Policy).

Refunds and third parties

Refunds are only ever made to the original payment method. We do not pay out to third parties, alternative accounts or cryptocurrency addresses under any circumstances.

Declining and reporting

We may decline or reverse a transaction, withhold a certificate, or close a relationship where we cannot satisfy ourselves about the transaction. Where we are legally required to report a suspicion to the competent authority, we will do so, and we will not tip off the person concerned.

Records

Purchase records, certificates, payment references and any additional information collected are retained for the period required by applicable law and are available to auditors, payment partners and authorities on a lawful request.

Responsibility and training

Responsibility for this policy sits with operations and compliance, reachable at legal@ivevex.com. Everyone handling orders is briefed on these indicators and on how to escalate a concern. The policy is reviewed at least annually and whenever our payment arrangements change.